Shipping & Returns

In general, goods are delivered against prepayment for new customers. Customers who want to buy on "invoice" against payment terms need a previous registration with a credit check. Public institutions (public institutions, federal government, districts, cities, municipalities, their kindergartens and schools, churches, Clubs whose board presents a purchase authorization) and associations. The minimum order value in the shop is 30.00 euros net, up to 50.00 euros net a minimum quantity surcharge of 5.00 euros is charged. But we can keep our wholesale prices so cheap even for small quantities. Due to different product groups, the delivery and shipping costs can only be calculated after your goods have been put together. Unfortunately, the shipping costs cannot be given a flat rate. These costs differ depending on whether heavy, bulky or fragile items are ordered. Shipping costs are always calculated at our favorable bulk delivery rates. Standard parcels are charged with handling fees, packaging and shipping documents and 2.75 euros and transport costs including tolls within Germany 5.60 euros per shipping parcel. This applies to packages up to XL according to UPS calculation. Girth max. 3 m. Special packaging and bulky goods are shown separately and, if possible, charged when confirming the order. The sale takes place in euros. For export deliveries, including overseas, the actual UPS or forwarding costs are determined and calculated. Abroad different. These costs will be announced afterwards exactly after determining the quantity of goods and belt circumference size. In the case of deliveries of goods on time, please make sure to inform us of the delivery date you require under comments. Any express costs incurred are shown separately on our order confirmations. If same-day immediate delivery by express is desired, a special processing fee of 15.00 euros will be charged. To do this, we provide you with an employee exclusively for your dispatch processing. Our standard transport companies for national and international shipments of goods:
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